Payment options

There’s a few ways you can pay your electricity bill and our payment options are listed below. If you have any questions about your account, please contact us.

Pay now

You can pay your account with any credit or debit card. A transaction fee of 0.34 percent will apply. Have your bill handy as you will need your payment number. Click here to pay now.

Direct Debit

Select a direct debit plan that suits your needs.

Direct Debit by Due Date

We will deduct the amount owing from your nominated bank account on the due date of your bill.

Direct Debit by Instalment

Choose an amount to be deducted from your nominated bank account at the frequency and date you provide.

Direct Debit by Due Date and Instalment

You can sign up for both Direct Debit by Due Date and Direct Debit by Instalment. If you choose to do so, we will automatically deduct a nominated amount at the frequency and date you provide and any remaining amount on the due date of your bill.

How to sign up

To sign up for a direct debit plan, please log in to My Account. You will continue to receive a bill from us, however the payment method will be updated.

Pay by telephone

Make a payment with your credit or debit card by telephoning our payment line on 1300 134 615 and following the prompts.

Cheque payment

Post your cheque along with the payment slip portion of your bill to:

Horizon Power

GPO Box N1028

Perth WA 6843

BPAY

Use your internet or phone banking to pay your account with BPAY. You will need the BPAY reference and payment number found on the payment slip portion of your account to use this service.

Australia post

Pay your bill in person at any Australia Post agency or outlet. You will need to bring your bill with you to use this payment service.

Centrepay

Customers who receive Centrelink payments can pay their account using Centrepay, a free Centrelink direct bill paying service. Instead of paying your account every two months, payments are budgeted into smaller, more manageable amounts.

Go to Human Services for more information and to set up your Centrepay deductions.

Need help paying your bill?

Find out about the assistance available by selecting one of the options below.

Overdue accounts

If your premise has been disconnected due to non-payment of your account, your power supply will not be re-connected until confirmation of payment has been received.

When you log into My Account online and pay with a credit card, we can validate your payment immediately and your power supply will be reconnected within three hours.

If you pay your account using one of our other payment methods, you should allow approximately three days for us to receive confirmation of your payment and to reconnect your power supply.