Emergency or supply interruptions 13 23 51 (24 hours)
Faulty streetlights and poles 1800 264 914
Account enquiries - Residential 1800 267 926 (8 am - 5 pm weekdays)
Account enquiries - Prepayment 1800 447 707 (9 am – 4 pm weekdays)
Account enquiries - Business 1800 737 036 (8 am - 5 pm weekdays)
Account enquiries - Fax 1800 420 998
Interpreter Service 13 14 50
TTY for account enquiries and faults 1800 461 499
Media enquiries 1800 799 745 (media only)